Call Our Friendly Team Today On 01902 229412
Call Our Friendly Team Today On 01902 229412

Returns Information

Roofing sheet orders are custom made. Once sheets have been custom cut we are unable to accept a return on them unless they are faulty.

You may cancel an order made on our website within 24 hours by confirming in writing your wish to cancel by email to: you must quote your order number, the date of payment, your name in full and the delivery postcode.

For non-custom made items such as accessories/fixings, these can be returned for a refund within 14 days of delivery date, they must be in their original new condition/original sealed packaging and must be unused. Please notify us if you wish to return goods within 14 days, this must be done in writing by email to accompanied by a copy of your invoice/delivery note.

We recommend that returns are sent via a signed for/tracked service. The cost of returning items is the customers sole responsibility. We will provide a refund once items/goods are received/inspected and signed for by a Bushbury Cladding member of staff. 

We are not responsible for items lost in transit.